Note: You can also open the document in your web browser and repeat the same steps as described above to resolve the issue.īasically what this does is strips out all the meta data that is causing it to appear correct on your computer but wrong in the computer browser, and forces it to the desired orientation. Once the document is saved, upload it to OnBoard. Press Print (you aren't actually printing, this will pull up a save screen).Ħ. Change it from "auto portrait/Landscape" to just "landscape" or just "portrait" according to how you want the document to display.ĥ. How do I change the page orientation of my PDF Click the Gear icon on the top right of your screen and select Templates from the panel that appears. Go to the bottom of that same popup, and you'll see "Orientation". Under Printers, select "Microsoft Print to PDF"Ĥ. Try to print the PDF file by clicking Print button or using Ctrl+P. How To Fix This With Adobe Acrobat Reader:ģ. Resolution Open the PDF report in Chrome browser. Click on the 'Open PDF' button in the main interface. For this reason, sometimes people find that their computer shows a PDF in landscape, even though technically its in a portrait orientation. Launch PDFelement and open the PDF file you want to edit. Import a PDF The very first step involves importing the PDF file to PDFelement. Your computer will often try to be "helpful" by displaying the document in a way that it thinks is correct, even if the meta-data tells it otherwise. There is something called meta-data in all PDFs that tells web-browsers, PDF Readers, and other software how to display a PDF. Do you have a PDF document on your computer that is landscape, but when you upload it to OnBoard, it displays as portrait? Or an e-Signature block that seems to be rotated even though the document isn't?This article explains why and how to fix it.
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